{"id":128,"date":"2017-11-13T17:45:49","date_gmt":"2017-11-13T17:45:49","guid":{"rendered":"https:\/\/www.omnipro.cloud\/om\/?page_id=128"},"modified":"2024-11-25T13:52:26","modified_gmt":"2024-11-25T13:52:26","slug":"mission","status":"publish","type":"page","link":"https:\/\/www.omnipro.cloud\/om\/mission\/","title":{"rendered":"Mission"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Adolfo Pacielli. Omnipro Logfarma 2024 Editrice TeMi\" width=\"1140\" height=\"641\" src=\"https:\/\/www.youtube.com\/embed\/wNkG2EL1W74?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">Logfarma 2024<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-handler-delloggetto-incorporato wp-block-embed-handler-delloggetto-incorporato\"><div class=\"wp-block-embed__wrapper\">\n<div style=\"width: 640px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-128-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.omnipro.cloud\/AUTOSTORE_4.mp4?_=1\" \/><a href=\"https:\/\/www.omnipro.cloud\/AUTOSTORE_4.mp4\">https:\/\/www.omnipro.cloud\/AUTOSTORE_4.mp4<\/a><\/video><\/div>\n<\/div><figcaption class=\"wp-element-caption\">Progetto Bologna<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-handler-delloggetto-incorporato wp-block-embed-handler-delloggetto-incorporato\"><div class=\"wp-block-embed__wrapper\">\n<div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-128-2\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.omnipro.cloud\/riedl.mp4?_=2\" \/><a href=\"https:\/\/www.omnipro.cloud\/riedl.mp4\">https:\/\/www.omnipro.cloud\/riedl.mp4<\/a><\/video><\/div>\n<\/div><figcaption class=\"wp-element-caption\">Progetto Bologna<\/figcaption><\/figure>\n\n\n<p>L&#8217;assistenza ICT, sia essa interna all&#8217;azienda o in outsourcing, viene evocata e percepita come un problema, si utilizzano infatti i temini <strong>troubleshooting,<\/strong> <strong>trouble ticketing<\/strong>.<\/p>\n<p>Gli assistenti informatici tradizionali, al telefono o in presenza, si attengono a limitate procedure di intervento per poter chiudere il Ticket nel minor tempo possibile.<\/p>\n<h2>Perch\u00e9 \u00e8 utile ribaltare questa logica?<\/h2>\n<ul>\n<li>Uscire dal concetto riduttivo di causa-effetto tra problema e costo per la soluzione dello stesso, tendendo ad un miglioramento delle funzionalit\u00e0 informatiche<\/li>\n<li>Ampliare la valutazione delle potenzialit\u00e0 di ausilio che il contesto informatico offre<\/li>\n<li>Mantenere alto il livello di efficienza organizzativa attraverso l&#8217;aggiornamento<\/li>\n<li>Garantire l&#8217;osservanza degli obblighi normativi<\/li>\n<li>Ridurre i costi per la gestione del cartaceo<\/li>\n<li>Rendere fruibili e sicuri i dati aziendali<\/li>\n<\/ul>\n<h2>Come si pu\u00f2 riconoscere il valore del servizio?<\/h2>\n<p>OmniPro gestisce il patrimonio IT e al contempo pianifica la crescita delle competenze informatiche nei diversi settori aziendali.<\/p>\n<p>Tutto pu\u00f2 essere gestito in modo semplice.<\/p>","protected":false},"excerpt":{"rendered":"<p>L&#8217;assistenza ICT, sia essa interna all&#8217;azienda o in outsourcing, viene evocata e percepita come un problema, si utilizzano infatti i temini troubleshooting, trouble ticketing. Gli assistenti informatici tradizionali, al telefono o in presenza, si attengono a limitate procedure di intervento per poter chiudere il Ticket nel minor tempo possibile. Perch\u00e9 \u00e8 utile ribaltare questa logica? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mission - OmniPro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.omnipro.cloud\/om\/mission\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mission - OmniPro\" \/>\n<meta property=\"og:description\" content=\"L&#8217;assistenza ICT, sia essa interna all&#8217;azienda o in outsourcing, viene evocata e percepita come un problema, si utilizzano infatti i temini troubleshooting, trouble ticketing. 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